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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Olni Utria

April 14, 2025

5  out of  5
rating by Olni Utria
"Excelente atención"
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Belinda Kaminski

April 12, 2025

5  out of  5
rating by Belinda Kaminski
"Richelle thank you for your professionalism, and knowledge, in your area of insurance. You were so kind ,and patient with me, more so when I told you I found another insurance closer to what I could afford; you didn't make me feel bad, especially after all that work you put into getting me the best coverage that you could, you quickly took care of what I requested, with a good attitude. May God bless you with more clients."
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Nate Escobedo

April 11, 2025

5  out of  5
rating by Nate Escobedo
"I recently switched both my car and homeowners insurance to State Farm through Dan Hernandez’s office, and the experience was nothing short of exceptional. I worked directly with Richelle, and she went above and beyond to make sure I was taken care of from start to finish. Richelle’s customer service was outstanding—she was friendly, professional, and incredibly knowledgeable. She walked me through all the policy options, answered every question I had, and made sure I understood my coverage down to the fine print. Her attention to detail was top-tier, and I really appreciated how she tailored everything to fit my needs rather than offering a one-size-fits-all plan. What really impressed me was how quick and responsive she was. Whether it was a phone call or an email, I never had to wait long for a reply. It made the whole process smooth, stress-free, and even enjoyable. If you’re in San Antonio and need car or homeowners insurance, I highly recommend Dan Hernandez’s State Farm office—especially Richelle. She’s the reason I’ll be a long-time customer. Five stars all the way!"
We responded:
"Thank you so much for taking the time to share your experience! We’re thrilled to hear that Richelle provided such exceptional service and made the transition to State Farm smooth and stress-free for you. She truly cares about our customers, and your kind words mean the world to our team. We’re grateful to have you as part of the State Farm family and are always here whenever you need us. Welcome aboard, and thank you again for the five stars!"
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Albert Blacks

April 11, 2025

5  out of  5
rating by Albert Blacks
"State Farm did a great job for me. Lowered my payment to half of what I was paying to another company. I love saving money. Thanks."
We responded:
"Thank you for your kind review. We’re pleased to hear that we were able to help lower your payment and provide you with savings. We truly appreciate your business and are here to help whenever you need us."
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Yuniel Olivares Martinez

August 27, 2024

1  out of  5
rating by Yuniel Olivares Martinez
"With each renewal, they raise your policy more, it doesn't matter if you haven't had any accidents or tickets or whatever, the policy increases more and more with each renewal."
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cody basham (Daaaad)

July 5, 2024

5  out of  5
rating by cody basham (Daaaad)
"Dan is a great guy, easy to do business with and very helpful."
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Summer L Glenn

May 2, 2024

5  out of  5
rating by Summer L Glenn
"Very pleased, Elizabeth Valenzuela was great very friendly and helpful."
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Diane Groebe

February 1, 2024

5  out of  5
rating by Diane Groebe
"Requested an online quote for auto insurance. My experience was great. Elizabeth Hernandez answered all my questions and was able to get me a policy with the same coverage for $700 less a year than my current insurance company."
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Genesis Aguilar

January 5, 2024

5  out of  5
rating by Genesis Aguilar
"Incredible staff, Elizabeth is the most helpful, patience, especially when asking a lot of questions she ensure you leave satisfied, all questions or concerns answered the most amazing representative I’ve ever had to work with! Hands down, 100% recommend!!!!"
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Patricia Hernandez

September 6, 2023

5  out of  5
rating by Patricia Hernandez
"Really good customer service and help you right away"
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Nicole Nicholls

October 16, 2022

5  out of  5
rating by Nicole Nicholls
"Great and respectful people. Everyone here has always been so great! Anytime I ever had a question they all would always be there and try to get the answer for me."
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Sergio Espinosa

March 7, 2021

5  out of  5
rating by Sergio Espinosa
"I suggest stoping by this place and get a quote Mr Hernandez is a great person."
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Hatim Ezzi

February 11, 2021

5  out of  5
rating by Hatim Ezzi
"Great service, very helpful agents."
We responded:
"Thank you! We enjoy serving our clients and appreciate you as well - we look forward to the relationship."
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Felicia Miranda

December 17, 2020

5  out of  5
rating by Felicia Miranda
"Dedicated, helpful and amazing are just a few words to describe the culture created by Mr Dan Hernandez in his office! I am a small business owner & operate under the Texas Cottage Food Law. There aren't many options for us home bakers. Prior to finding them, it was like pulling teeth to get any help from a 1-800 random person everytime. 2 years later & all that has changed!! Its as simple as making a a phone call! I have the exact coverage I need no extra hidden fees. They are quick to respond & efficient! Kudos to you & your staff Dan especially Liz! She always goes above and beyond! You can find insurance agents anywhere but if you want to find an agent that truly cares about you and your small business....like a good neighbor, State Farm is there!!"
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Daniel Mirelez

January 9, 2020

5  out of  5
rating by Daniel Mirelez
"Great people"
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Grant Arant

March 5, 2019

5  out of  5
rating by Grant Arant
"Probably the cheapest renters insurance around"