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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Anita Carrasco

August 5, 2026

5  out of  5
rating by Anita Carrasco
"Liz was knowledgeable and extremely patient during my barrage of questions. I completed my due diligence and ultimately ended up with State Farm for not only the great rate but the feeling of “being home” with Liz and her team. Thank you for the insightfulness and for providing the best deal out there! 🥰"
We responded:
"Thank you so much for your incredibly kind words! I’m so glad we were able to find you a great rate, but even more so that you felt at home with us. Welcome to the State Farm family! We’re so happy to have you!"
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jose trinidad garcia hernandez

July 30, 2026

5  out of  5
rating by jose trinidad garcia hernandez
"I had the pleasure of speaking with miss Elizabeth Valenzuela. Very kind person is able to help me out on getting a better quote for my insurance I was paying 963 for 3 vehicles and 3 drivers with a 1500 deductible and know I’m paying 810 for all 3 vehicles plus renters insurance and roadside assistance and rental car with just a 500 deductible best quote I could have received. Thanks"
We responded:
"We’re very happy Elizabeth was able to help you save money while getting you even better coverage. We truly appreciate your trust and look forward to being here whoever you need us! "
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Sergio Espinosa

July 3, 2026

5  out of  5
rating by Sergio Espinosa
"I suggest stoping by this place and get a quote Mr Hernandez is a great person."
We responded:
"Thank you for the kind words! I really appreciate the recommendation. If you ever need anything, I’m always here for you! "
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Joseph Hedding

June 26, 2026

5  out of  5
rating by Joseph Hedding
"Elizabeth did a great job getting my renters insurance set up. Fast and easy, and she was friendly and professional."
We responded:
"We’re so glad Elizabeth made your process quick and easy. Thank you for your kind review Joseph. We look forward to helping you again if you need anything. "
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Matt R.

June 24, 2026

5  out of  5
rating by Matt R.
"Good service. Nice and friendly."
We responded:
"We’re happy to hear you found our team friendly and helpful! Thank you "
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donna reid

June 19, 2026

5  out of  5
rating by donna reid
"Team is so very helpful, knowledgeable and efficient. Friendly staff goes out of their way to accommodate your needs. I would recommend Elizabeth Valenzuela @ Dan Hernandez State Farm on Pat Booker in a heartbeat!!!"
We responded:
"Thank you so much for the kind words! We truly appreciate your support and are glad you had a great experience with Elizabeth! We look forward to continuing to take care of your insurance needs. "
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Joel Hicks

February 26, 2026

5  out of  5
rating by Joel Hicks
"Elizabeth Valenzuela thank you for helping me with everything!"
We responded:
"Hi Joel
Thank you for your thoughtful review. We’re always here when you need us. "
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Kim Thomas

February 25, 2026

5  out of  5
rating by Kim Thomas
"Amazing service and so supportive"
We responded:
"Thank you for the feedback. I’m glad you had a great experience. "
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Emmanuella Dunn

February 25, 2026

5  out of  5
rating by Emmanuella Dunn
"Mr. Dan and his staff are amazing"
We responded:
"Thank you for the great review! My staff and I appreciate it "
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Barbara Cummins

February 20, 2026

5  out of  5
rating by Barbara Cummins
"I am very pleased with the customer service provided to me at Dan Hernandez-State Farm. Dan is always very quick to respond, and thorough in response to any questions that i have had regarding my policies! He never makes me feel rushed. Liz is an absolute joy to work with. She is kind, patient, thorough, quick to respond and always eager to help meet all of my needs! Her eagerness to help, is the perfect first impression in this office environment. I highly recommend this office!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with our office. We take pride in being thorough and responsive and Liz truly is a joy to have on our team - we’re glad she made such a great impression.

We’re always here to help whenever you need us! "
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maritza nunez

January 20, 2026

5  out of  5
rating by maritza nunez
"Excelente servicio , Liz , muy profesional"
We responded:
"Gracias por su negocio"
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Suzy Smith

December 22, 2025

5  out of  5
rating by Suzy Smith
"Rochelle did amazing! She was able to get me everything I wanted as well as save me more money! I’m so thrilled and excited! Dan and his staff are an amazing crew and I’m so thankful for all their help and support! Thank you!"
We responded:
"Thank you for the kind review! We’re glad Richelle was able to help and that you had a great experience with our team. We’re always here if you need us! "
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Cissy Cortina

November 15, 2025

5  out of  5
rating by Cissy Cortina
"Rochelle is fantastic! She followed up continually,made me feel like i mattered! You just dont get kind of service anymore and it was a fantastic experience! I would recommend this agent to anyone without hesitation. Thank you so much for all you did for me!"
We responded:
"Thank you for sharing your experience! We appreciate your recommendation and are grateful for your trust in our team. "
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Andrew Perkel

October 23, 2025

5  out of  5
rating by Andrew Perkel
"Dan is probably one of the most, if not the most responsive representative I have ever dealt with. I have been self employed for the better part of forty years. He's the go to guy. Keep up the great work.
AP"
We responded:
"Thank you, Andrew!
I really appreciate you taking the time to share that. It’s been a pleasure working with you, and I’m glad to hear you’ve had a positive experience. I’m always here to help - thanks again for continued trust and support!
"
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Jamie Mejias

September 11, 2025

5  out of  5
rating by Jamie Mejias
"MS. Kat Short was amazing! She was able to answer all my questions and resolve our needs. There is a sense of warmth and kindness as soon as you enter the office. Everyone was welcoming and open to help."
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that Kat was able to answer all your questions and help meet your needs. It means a lot to us that you felt welcomed and supported by our team. We truly appreciate you taking the time to share your experience!"
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Maria

August 12, 2025

5  out of  5
rating by Maria
"Cathy is an Angel! She stayed with me and hand held me through filing my claim. Cathy’s knowledge and caring attitude made me feel like I was more than a policy. More than great customer service, great human service!"
We responded:
"Thank you for your the amazing review! We’re so glad Kat made you feel supported and cared for - were here for you if you ever need anything. "
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Christian Repp

August 7, 2025

5  out of  5
rating by Christian Repp
"Richelle provided fantastic service! Was able to get a quote and signed up in less than 30 minutes. Highly recommend and impressed with this State Farm 🙂"
We responded:
"That’s awesome to hear that Richelle helped you so quickly. Thank you for the review! We’re here anytime you need us."
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Elsy Chavez

July 31, 2025

5  out of  5
rating by Elsy Chavez
"Lisa me atendió muy bien gracias"
We responded:
"¡Gracias por la excelente reseña!"
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Tristan H

July 23, 2025

5  out of  5
rating by Tristan H
"Liz is very helpful and helped me set up everything. She is very knowledgeable about her job and has a positive attitude."
We responded:
"Thank you for the great review! We’re glad Liz was able to help and appreciate your kind words. We’re here anytime you need us! "
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Gonzalo Carraman

July 10, 2025

5  out of  5
rating by Gonzalo Carraman
"Thank you Liz from Universal City for going above and beyond her job duties to take care of my vehicle insurance needs while I’m on the road."
We responded:
"We’re so glad Liz could go above and beyond to help - we appreciate your business! "
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Jonathan Elahee

May 22, 2025

5  out of  5
rating by Jonathan Elahee
"Got a surety bond here, awesome people and service"
We responded:
"Thanks for the shoutout! We appreciate you choosing us and are here anytime time you need help. "
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najee burrows

May 22, 2025

5  out of  5
rating by najee burrows
"You guys are the best insurance agents in the area to work with. Kathy and Elizabeth helped me out on what I thought would be impossible, yall are the best."
We responded:
"We’re thrilled to hear that Kathy and Elizabeth were able to help make the impossible feel possible. We truly appreciate your trust and support. We’re here anytime you need us! "
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Barbara Sinclair

May 21, 2025

5  out of  5
rating by Barbara Sinclair
"Popped in to get a quote, Everyone was super helpful and friendly! Would recommend to everyone."
We responded:
"Thank you for stopping and for the awesome review! We’re glad everyone was helpful - come back anytime! "
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Lugo JoseH

May 20, 2025

5  out of  5
rating by Lugo JoseH
"Thanks!"
We responded:
"Thank you for the 5 Star review, we’re here if you ever need anything! "
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Latonia Avalos

May 16, 2025

5  out of  5
rating by Latonia Avalos
"State Farm Representative was professional and fast. She got me insured with great coverage at an excellent price. Thanks Liz🙂"
We responded:
"Thank you for the great feedback! We’re glad Liz was able to get you covered quickly with a great rate. We appreciate your trust and happy to have you with State Farm! "